Payments, Refund & Cancellation Policy
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1. Payments
- Payments processed through payment gateways are subject to their terms & security policies. Sushrut Arogyadham is not responsible for transaction failures, unauthorized access, or payment disputes.
2. Consultation Fees
- All payments for consultations and treatments are non-refundable.
- Appointments can be rescheduled with 24 hours' prior notice. Late cancellations may be subject to a fee.
3. Wellness & Treatment Packages
- If a package has not yet started or arrangements for the package has not been made, a partial refund may be available.
- No refunds will be issued once treatments have commenced.
4. Ayurvedic Medicines & Herbal Products
- Due to health and safety regulations, products cannot be returned or exchanged.
- Damaged products may be replaced upon verification.
5. Refund Exceptions
· Refunds may be granted at our discretion in cases of:
- Medical emergencies (proof required).
- Service unavailability due to unforeseen circumstances.
6. How to Request a Refund